Privacy & Terms

WE'RE ONLY HUMAN

WE STOCK THOUSANDS OF PRODUCTS IN A WIDE VARIETY OF SIZES, COLOURS, AND

STYLES. OCCASIONALLY, WE MAY MAKE A MISTAKE.  WE RESERVE THE RIGHT TO 

REFUSE TO FILL AN ORDER IF, AS THE RESULT OF A TECHNICAL OR HUMAN ERROR, 

OUR LISTED PRICES ARE INCORRECT, OR OUR IMAGES AND DESCRIPTIONS ARE 

ERRONEOUS.  IF SOMETHING SOUNDS TOO GOOD TO BE TRUE, CHANCES ARE THAT

IT PROBABLY IS.  IF YOU SEE SOMETHING ON OUR SITE THAT DOES NOT SEEM CORRECT,

PLEASE CONTACT US.  WE WILL EXPLAIN IT, OR CORRECT THE PROBLEM IF AN ERROR

WAS MADE.​

INTERNATIONAL POLICY

DUE TO RESTRICTIONS BY MANUFACTURERS, WE WILL BE ONLY FILLINGS ORDERS 

SHIPPING WITHIN CANADA. WE RESERVE THE RIGHT TO REFUSE TO FILL ANY ORDERS

PLACED OUTSIDE OF CANADA​

BAUER E-COMMERCE POLICY

DUE TO A RECENT CHANGE IN THE E-COMMERCE POLICY OF BAUER, WE ARE NO LONGER

PERMITTED TO SELL ANY BAUER PRODUCTS ONLINE. IN THE EVENT THAT AN ERROR IS

MADE, AND A PURCHASE OF ANY BAUER PRODUCT THROUGH OUR ONLINE STORE IS

SUCCESSFUL, THAT TRANSACTION WILL BE CANCELLED AND YOU WILL BE REFUNDED IN

FULL. ALL BAUER PRODUCT IS STILL AVAILABLE FOR PURCHASE IN STORE.

PRIVACY

SCOFF'S HOCKEY SHOP IS COMMITTED TO PROTECTING YOUR PRIVACY.  THAT IS WHY WE HAVE

DEVELOPED THIS PRIVACY POLICY REGARDING OUR USE OF PERSONAL INFORMATION COLLECTED​

IN CONNECTION WITH ANY CONTESTS, ELECTRONIC NEWSLETTERS, FLYERS, AND OTHER 

COMMUNICATIONS.  SCOFF'S HOCKEY SHOP WILL NOT SELL, DISTRIBUTE, BARTER, TRANSFER OR

OTHERWISE SHARE ANY PERSONALLY IDENTIFIABLE INFORMATION OBTAINED ABOUT OUR USERS

TO A THIRD PARTY, UNLESS REQUIRED BY LAW.

​WHEN DO WE ASK FOR YOUR INFORMATION

WHEN YOU PURCHASE SOMETHING FROM OUR ONLINE STORE, AS PART OF THE BUYING AND SELLING 

PROCESS, WE COLLECT THE PERSONAL INFORMATION YOU GIVE US SUCH AS YOUR NAME, ADDRESS, 

AND EMAIL ADDRESS, ETC.  

EMAIL MARKETING (IF APPLICABLE): WITH YOUR PERMISSION, WE MAY SEND YOU ELECTRONIC 

NEWSLETTERS WITH NEW PRODUCTS AND STORE UPDATES AND PROMOTIONS. YOU MAY OPT-OUT OF 

THIS AT ANYTIME.

CONSENT

​HOW DO YOU GET MY CONSENT?

WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, VERIFY YOUR

CREDIT CARD, PLACE AN ORDER, OR RETURN A PURCHASE, WE IMPLY THAT YOU CONSENT TO OUR 

COLLECTING IT AND USING IT FOR THAT SPECIFIC REASON ONLY.  IF WE ASK FOR YOUR PERSONAL 

INFORMATION FOR A SECONDARY REASON, LIKE MARKETING, WE WILL EITHER ASK YOU DIRECTLY FOR

YOUR EXPRESSED CONSENT, OR PROVIDE YOU WITH AN OPPORTUNITY TO DECLINE.​

​HOW DO I WITHDRAW MY CONSENT​?

AFTER YOU OPT-IN​, AT ANY TIME YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU, 

FOR THE CONTINUED COLLECTION, USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION.

SIMPLY JUST CONTACT US AT mailto:info@scoffshockey.ca OR BY MAIL AT 3738 PARKER STREET, 

BURNABY, B.C., V5C 3B1

HOW DO WE PROTECT YOUR CREDIT CARD INFORMATION?

OUR WEBSITE FEATURES AN SSL (SECURE SOCKETS LAYER) CERTIFICATE. THE "S" AT THE END OF

HTTPS STANDS FOR SECURE. THIS MEANS THAT ALL COMMUNICATIONS BETWEEN YOUR WEB 

BROWSER AND OUR WEBSITE ARE SECURE AND ENCRYPTED.  CREDIT CARD DATA IS ENCRYPTED

THROUGH THE PAYMENT CARD INDUSTRY DATA SECURITY STANDARD (PCI-DSS). YOUR PURCHASE 

TRANSACTION DATA IS STORED ONLY AS LONG AS NECESSARY TO COMPLETE YOUR TRANSACTION.

AFTER YOUR PURCHASE TRANSACTION INFORMATION IS DELETED.  ALL DIRECT PAYMENT GATEWAYS

ADHERE TO THE STANDARDS SET BY PCI-DSS AS MANAGED BY THE PCI SECURITY STANDARDS

COUNCIL, WHICH IS A JOINT EFFORT OF BRANDS LIKE VISA, MASTERCARD, AMERICAN EXPRESS.

THIRD PARTY SERVICES

OUR STORE IS HOSTED BY VEND LTD. THEY PROVIDE US WITH THE ONLINE E-COMMERCE PLATFORM

THAT ALLOWS US TO SELL OUR PRODUCTS AND SERVICES TO YOU.​​  YOUR INFORMATION IS STORED

THROUGH VEND'S DATABASE AND IS EXCLUSIVE TO SCOFF'S HOCKEY SHOP. THEY STORE YOUR DATA

ON A SECURE SERVER BEHIND A FIREWALL.  FOR MORE INSIGHT YOU MAY WANT TO READ VEND'S

TERMS OF SERVICE OR PRIVACY STATEMENT.

SCOFF'S HOCKEY SHOP MAY USE A THIRD PARTY COMPANY TO DISTRIBUTE ELECTRONIC

NEWSLETTERS OR FLYERS, ONLY WITH YOUR PERMISSION. THIS IS A SERVICE THAT REQUIRES YOU TO

OPT-IN BEFORE RECEIVING ANY PROMOTIONAL COMMUNICATIONS. YOU MAY UNSUBSCRIBE FROM THIS

SERVICE AT ANY TIME.

LINKS

SCOFFSHOCKEYSHOP.CA CONTAINS LINKS TO OTHER WEBSITES AND IS NOT RESPONSIBLE FOR ANY

INFORMATION SUBMITTED ON THESE SITES. SCOFF'S HOCKEY SHOP IS NOT RESPONSIBLE FOR THE 

PRIVACY PRACTICES OF ANY OF THE SITES THAT MAY BE LINKED TO SCOFFSHOCKEYSHOP.CA

SCOFF'S HOCKEY SHOP HAS NO CONTROL OVER ANY INFORMATION SHARED WITH ANOTHER

WEBSITE PRIOR TO OR AFTER ENTERING SCOFFSHOCKEY.CA FROM SAID WEBSITE OR PORTAL.​

COOKIES

OUR WEBSITE USES COOKIES, WHICH ARE ESSENTIALLY SMALL BITS OF INFORMATION STORED ON YOUR

COMPUTERS HARD DRIVE BY YOUR WEB BROWSER. ALTHOUGH OUR COOKIES DO NOT STORE ANY OF 

YOUR PERSONAL INFORMATION, THEY DO ALLOW US TO KEEP ITEMS IN YOUR SHOPPING CART BETWEEN

VISITS OR DURING THE SAME VISIT.  WHETHER YOU WANT YOUR WEB BROWSER TO ACCEPT COOKIES OR 

NOT IS UP TO YOU. 

​CHANGES TO OUR PRIVACY POLICY

SCOFF'S HOCKEY SHOP RESERVES THE RIGHT TO CHANGE OR MODIFY THIS POLICY AT ANY TIME. CHANGES

AND MODIFICATIONS WILL BE MADE WITHOUT NOTICE AND TAKE EFFECT IMMEDIATELY UPON BEING 

POSTED ON THIS WEBSITE.

QUESTIONS

IF YOU HAVE ANY QUESTIONS REGARDING THIS POLICY PLEASE DON'T HESITATE TO CONTACT US AT

mailto:info@scoffshockey.ca


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